Once your Organisation Admin approves the bill, the approver can start the payment by clicking Approve & Pay. This is when the payment starts.
Complete approval journey before a payment is started looks like this:
Bill created → Bill approved → Approve the payment → Payment is started successfully
How to approve a payment
Step 1: Open the Payments page
On the left side menu, click Payables, then click Payments
Step 2: Click the tab Payments For Approval
Here you will see all payments that are waiting for approval. Payments waiting for you show Pending Your Approval
Step 3: Select the payment you want to approve
A page will open. On the left side, you can see the bill (invoice) and supporting documents. On the right side, you can see the payment details
Step 4: Confirm the sanction statement
Click the box that says I/We hereby confirm Alaan's Sanction Statement
The Approve & Pay button will now become active
Step 5: Approve the payment with OTP
An OTP will be sent to the Notifications section of your Alaan mobile app. Enter the OTP on the payment screen to complete the approval. To learn more, see Alaan Payables: In-App OTP for Payments
Once the OTP is verified, you’ll see “Payment initiated successfully.” Your payment will then proceed through the required verification and compliance checks before being processed.
What Happens Next
To know what happens after the payment is approved, please refer: Payment Status Explained.
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