Once your Organisation Admin approves the bill, the approver can start the payment by clicking Approve & Pay. This is when the payment starts.
Payment approval journey
Complete approval journey before a payment is started looks like the below:
Bill created → Bill approved → Approve the payment → Payment is started successfully
Steps to approve a payment
Step 1: Open the Payments page
On the left side menu, click Payables, then click Payments
Step 2: Click the tab Payments For Approval
Here you will see all payments that are waiting for approval. Payments waiting for you show Pending Your Approval
Step 3: Select the payment you want to approve
A page will open. On the left side, you can see the bill (invoice) and supporting documents. On the right side, you can see the payment details
Step 4: Confirm the sanction statement
Click the box that says I/We hereby confirm Alaan's Sanction Statement
The Approve & Pay button will now become active
Step 5: Approve the payment with OTP
An OTP will be sent to the Notifications section of your Alaan mobile app. Enter the OTP on the payment screen to complete the approval. To learn more, see Alaan Payables: In-App OTP for Payments
Once the OTP is verified, you’ll see “Payment initiated successfully.” Your payment will then proceed through the required verification and compliance checks before being processed.
FAQ
Q: Where can I view a bill's activity history?
Go to Payables → Payments → Payments for Approval.
Select the payment you want to review.
Open the Activity tab.
The Activity tab shows a complete history of actions taken on the bill, including who performed each action and when.
Q: What information is recorded in a bill's Activity tab?
Changes to the bill: Details of what was updated, including the previous and new values.
AI and duplicate detection flags: Any flags raised by Alaan AI or duplicate detection, recorded exactly as they appeared.
Decisions on flagged bills: If someone chooses to proceed despite a flag, such as marking a bill as not a duplicate, that decision is also recorded.
Q: Can I edit or delete a bill's activity history?
No. Activity entries cannot be edited or deleted.
A few things to note:
All timestamps are displayed in your local time zone.
Consecutive actions by the same person are grouped under their name.
Actions performed automatically by the system are grouped under Alaan.
Q: What happens after I approve a payment?
To know what happens after the payment is approved, please refer: Payment Status Explained.
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