Skip to main content

How do I reach Alaan’s Customer Team?

Updated over 3 weeks ago

We always have your back! You can reach us via email, WhatsApp, or call us directly at your convenience through the following channels:

🇦🇪 UAE

📧 Email: [email protected]
📞 Phone: +971 58 825 8554
📱 WhatsApp: +971 52 448 1737

🇸🇦 KSA

📧 Email: [email protected]
📞 Phone: +966 11 250 2763

NOTE: For security reasons, we don't handle support requests via WhatsApp for KSA.

You can also contact us through the chat feature on our Web App by selecting Help & Support (located in the bottom-left corner), or via our Mobile App by tapping the Support icon on the login page or under the Profile tab.


Our Customer team is available Monday to Sunday, from 9:00 AM to 6:00 PM. If you reach out outside these hours, feel free to drop us an email or a WhatsApp message—we’ll get back to you as soon as possible! 😊

Did this answer your question?