Skip to main content

How do I reach Alaan’s Customer Team?

We always have your back! You can reach us via email, in-app chat, or call us directly at your convenience through the following channels:

📧 Email: [email protected]
📞 Phone: +971 58 825 8554 or +971 48 369 482

You can also contact us through the chat feature on our Web App by selecting Help & Support (located in the bottom-left corner), or via our Mobile App by tapping the Support icon on the login page or under the Profile tab.


Our Customer team is available Monday to Friday, from 9:00 AM to 6:00 PM.

If you reach out outside these hours, feel free to drop us an email or message and we’ll get back to you as soon as possible! 😊

Did this answer your question?