Along with manual uploads, Alaan supports multiple quick and convenient ways to submit receipts. Choose what works best for you:
Submit receipts via Receipt Collector Agent
We’ve introduced a new way to submit receipts through our Receipt Collector Agent. It automatically retrieves receipts from supported vendors and helps ensure recurring expenses are properly documented.
To enable and use this feature, follow the steps below:
Step 1: Go to Expenses.
Step 2: Click Drop Receipts, a new page for the Receipt Collector Agent will open.
Step 3: Find the merchant, click Try Agent, and log in with your credentials. The agent will automatically fetch receipts and match them to the corresponding expenses in Alaan as soon as they’re available.
🚀 This feature is currently available for selected merchants. More merchant integrations will be added soon
Step 4: Review the fetched expenses and auto-generated memos. Once confirmed, they’re ready for approval.
Submit receipts via Alaan Mobile App
Attach receipts to your transactions in a few quick steps:
Step 1: Take a clear, well-lit photo of your receipt, ensuring all details are visible and readable.
Step 2: Open the Alaan app → Expenses → select the transaction you want to attach a receipt to.
Step 3: Tap Upload Receipt and choose Take Photo, Gallery, or Files. You can upload multiple images or PDFs.
Step 4: Add Memo to describe your transaction and select a Category for the expense and Save.
Step 5 (optional): Select Expense Tags if required by your company policy which below Category.
For more details, please review our guide:
Submit receipts via WhatsApp
NOTE: WhatsApp support is not available for customers based in KSA due to local compliance requirements.
You can submit your receipts directly by replying to the same WhatsApp number where you receive your transaction alerts from Alaan. There’s no need to save a new number or start a new chat.
Step 1: Open your WhatsApp and go to the chat where you receive Alaan transaction alerts.
Step 2: Send a clear image or PDF of your receipt in the same chat. You can send multiple receipts if needed.
Step 3: Once sent, Alaan will automatically process the receipt and match it to the correct transaction.
Submit receipts on Web via Alaan Drop
Uploading multiple receipts is quick with Alaan Drop:
Step 1 : Go to Alaan Drop from the left-side panel.
Step 2: Click Drag Receipts to upload files, or simply drag and drop them into the upload box.
Step 3: AlaanAI scans your expenses and auto-matches receipts. Any unmatched receipts are flagged for review.
Step 4: Click a receipt to view the linked transaction details.
Bonus: AlaanAI also auto-generates memos from receipts for added context.
And there you have it! You've successfully uploaded and matched multiple receipts using the Alaan Drop feature.
For a detailed walkthrough with demo screenshots and screen recordings, please refer to the guide below:
Submit receipts via Email
Automatically forward e-receipts from your Gmail inbox to Alaan, so receipts are processed and matched without any manual action.
Step 1: Open Gmail and go to Settings → See all settings → Forwarding and POP/IMAP tab.
Step 2: Click Add a forwarding address and enter the appropriate email address based on your region, and click Proceed.
🇦🇪 UAE: [email protected] or [email protected]
🇸🇦 KSA: [email protected]
Step 3: Gmail will send a verification email to Alaan, which is automatically approved by our system.
Step 4: Go to the Filters and Blocked Addresses tab and click Create a new filter.
Step 5: In the From field, enter the email addresses from which you receive receipts. (Optional: check Has attachment if applicable)
Step 6: Click Create filter. On the next screen, check Forward it to and select the email address as per your country (emails mentioned in step 2), then click Create filter.
Step 7: Click Continue to complete Google’s verification process.
Step 8: Once setup is complete, any matching receipt emails will be automatically forwarded to Alaan and matched to your transactions.
Capture and submit receipts via Chrome Extension
Capture receipts from payment confirmation pages or web invoices using the Alaan Chrome Extension.
Step 1: Open the Alaan extension in the Chrome Web Store.
Step 2: Click Add to Chrome, then confirm by clicking Add Extension in the pop-up.
Step 3: Click the Alaan Extension icon in your browser toolbar and log in with your Alaan credentials.
Step 4: After making a payment or viewing a receipt page, click the Alaan Extension icon.
Step 5: The extension will automatically detect and capture the receipt.
Step 6: Review the captured details and click Submit to send the receipt to your Alaan account.
Step 7: Alaan will automatically match the receipt to the relevant transaction.
If a receipt cannot be matched to an existing expense, we will notify you using the same upload method. If this happens, please use the Alaan app to upload your receipt.
Still have question? Feel free to write to us on [email protected] (UAE) or [email protected] (KSA)
