Adding money to your Alaan account is quick and easy. Only admins or accountants can view the beneficiary account details to add money to the Alaan account. Below are the steps you need to follow.
Funds transferred to your Alaan account must originate from a UAE bank account, registered under the same entity as your Alaan account.
Step 1: Click Add Funds under your current balance on the Dashboard.
Step 2: Click View Beneficiary Details to see details of the account where your balance will be held.
To avoid delays, please ensure the Reference Number is mentioned in Notes to Beneficiary (or equivalent) when you initiate the transfer.
Step 3: Transfer the amount by visiting your bank branch or via mobile or net banking.
Step 4: Upload the transfer confirmation details by browsing or dragging it to the file box.
Step 5: We will top up your Alaan balance once the transferred funds reach the beneficiary bank account. Our banking partner processes transactions at four different times on Monday to Friday, excluding holidays:
At 9:00 AM
At 12:00 PM
At 3:00 PM
At 6:00 PM
We recommend transferring funds at least a couple of hours before these times.
Although most transfers get reflected within a few minutes, some transfers can take up to 24 hours. That is very rare. Transfers may be affected by banking delays.
If you want to know how we safeguard your money, click here.