Adding money to your Alaan account is quick and easy. Only admins or accountants can view the beneficiary account details to add money to the Alaan account. Below are the steps you need to follow.
Steps
Step 1: Click Add Funds under your current balance on the Dashboard.
Step 2: Click View Beneficiary Details to see details of the account where your balance will be held.
If your account has a Reference Number, please ensure it is mentioned in Notes to Beneficiary (or equivalent) when you initiate the transfer to avoid processing delays.
Step 3: Transfer the amount by visiting your bank branch or via mobile or net banking.
UAE - Funds transferred to your Alaan account must originate from a UAE bank account, registered under the same entity as your Alaan account.
Step 4 - 🇦🇪 UAE-only: Upload the transfer confirmation details by browsing or dragging it to the file box.
The permitted file formats for uploading transfer proof are JPG, JPEG, PNG, and PDF.
Step 5: Your funds will be credited to your Alaan account once the transferred funds reach our banking partners and its processing is completed. Continue reading to learn more about processing times.
Processing times of funds once received
🇦🇪 UAE
vIBAN
Available everyday, excluding holidays
Funds are processed every 1h
Alternative Account
Monday to Friday, excluding holidays
Funds are processed every 3h from 9am-6pm
Although most transfers get reflected within a few minutes, some transfers can take up to 24 hours. That is very rare. Transfers may be affected by banking delays.
🇸🇦 KSA
Instant Transfers (up to SAR 20,000)
Available 24/7, 365 days a year – no waiting required
Funds are credited immediately to your wallet
Ideal for quick, on-the-go funding needs
Larger Transfers (above SAR 20,000)
Processed through the traditional banking system
Not available on weekends or public holidays
Subject to bank working hours and cut-off times
Initiate transfers before 2:30PM to avoid next business day processing
Tips for Faster Transfers
🕒 Plan Ahead: Schedule large transfers in advance, especially before weekends or holidays.
⚡ Need Funds Urgently? Split your transfer:
Send a smaller amount (< SAR 20,000) for instant availability.
Transfer the remaining amount (> SAR 20,000) separately, as it may take longer.
If you want to know how we safeguard your money, click here.