With Alaan SuperPay, you can pay both local UAE and international suppliers. Every bill submitted through SuperPay needs to be approved before it can be paid.
If your organization has a Bill Approval Policy set up, submitted bills are automatically routed to the appropriate approver.
Steps To Approve A Bill
If a bill is assigned to you, follow the steps below to review and approve it.
Step 1: Log in to Alaan and go to SuperPay → Payments.
Step 2: Open the Bills for Approval tab to view bills awaiting your review.
Step 3: Select a bill. The invoice appears on the left and the extracted details on the right for easy comparison.
Step 4: Review the details. Confirm the vendor, amount, currency, and line items match the invoice.
Step 5: Click Approve.
Bill Approval Flow
After approval, the next step depends on how the bill is set up:
Paid via Alaan: The bill moves to the Payments section for payment initiation or payment approval, depending on your organization’s setup.
Pay outside Alaan: The bill does not move to the Payments section and can be marked as paid manually once the payment is completed outside Alaan.
FAQ
Q: What is the difference between Bill Approval and Payment Approval?
Bill Approval: The bill details are reviewed and approved before proceeding to payment.
Payment Approval: The payment itself is reviewed and approved before the funds are sent.
Q: Can approval workflows differ based on the amount or category of a bill?
Yes. Your organization can configure different approval workflows based on factors such as the bill amount or category.
Q: I don't see a bill I was expecting to approve. Where can I find it?
There could be a couple of reasons:
The bill may still be pending approval from another approver earlier in the workflow.
If the bill was already approved and is marked Pay outside Alaan, it will not appear in the Payments section. These bills are managed from the Bills section and can be marked as paid manually once the payment is completed outside Alaan.
Q: Can more than one person approve the same bill?
That depends on your organization's Bill Appproval Policy. Some setups route a bill through more than one approver in sequence (a team lead, then finance, for instance) before it's considered approved.
Q: Where can I edit or view the Bill Approval policy?
Go to SuperPay → Setup → Bill Approval Policy to view or edit your bill approval policy.
Q: What if I reject a bill instead of approving it?
It gets sent back so the details can be corrected or clarified before being resubmitted for approval.
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