Alaan

Approve changes to your team's card limits

Manage card requests

Manage cards on the Mobile App

Zero Limit Card

Merchant Country Restrictions let you limit card usage to specific countries for better control and security.

What Are Merchant Country Restrictions?

How to issue cards and tailor them to your use cases

Cards

What type of cards does Alaan issue?

Issue an Alaan card

Set Spend limits and Category restrictions on a card

Edit the card limits and controls

How do I freeze my Alaan card?

Implement a Maker/Checker flow for card issuance

Set up Card approvals

Auto-freeze cards if expenses are not submitted.

What is an Expense Submission Timeline

How can I increase the card limit for a specific period?

Temporary Card Limits

Issue and Manage cards

Know Your Customer (KYC)

Cards activation status

How do I receive my physical card?

How do I activate my Alaan card?

How do I choose which address my physical card should be delivered to?

Physical Card Delivery and Pickup Guide  for KSA

Card activation

How do I view and change my card PIN?

How do card limits work?

What are Merchant Category Controls?

Does Alaan support Google Pay, Apple Pay or mada Pay?

How do I adjust the spending limit on my card?

How do I freeze or block a card?

How do I make payments using an Alaan card?

How is mada Pay different from the mada Card?

Using a card

Find answers and get help from Intercom Support and Community Experts

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